Businesses can achieve a competitive advantage by creating a more agile, innovative, and customer-centric organization. Business transformation can help organizations reduce costs, improve efficiency, enhance the customer experience, and drive revenue growth.
Three core actions are especially predictive of transformations that capture the most value :

• Using an objective fact base to identify opportunities for improvement. The more thoroughly an organization uses facts to assess the maximum financial benefit from a transformation, the more confidence leaders will have to pursue ambitious yet realistic targets that reflect the transformation’s full potential.
• Communicating a compelling reason for why a transformation is necessary. Simply protecting the bottom line isn’t enough; leaders need to explain why employees should do things differently. If people don’t understand what the transformation means for their daily work, as well as for overall business goals, their mindsets and behavior won’t change and organizational health will suffer. Role modeling, developing talent and skills, and fostering understanding and conviction are ways to make sure people are brought on board and stay there.
• Matching the company’s best talent to its most crucial initiatives. This action emphasizes the importance of linking business and talent priorities by creating a clear view of where value is generated in the company, and who in the organization has the ability to deliver that value.